Prudential Hong Kong

Prudential Hong Kong Profile

Prudential operates in Hong Kong as a subsidiary of Prudential plc, one of the world’s leading financial services groups, providing insurance and financial services through its subsidiaries and affiliates throughout the world.

Prudential Hong Kong serves customers through two locally incorporated companies: Prudential Hong Kong Limited (offering financial protection, health protection and retirement planning products) and Prudential General Insurance Hong Kong Limited offering general insurance and employee benefits plans).

Company services

Individual Life Insurance Packages

Savings & Protection Investment-linked Insurance Retirement Planning Critical Illness Protection Medical Care Education Fund Senior Care Lady Care Accident & Disability Protection Term Assurance Mortgage Assurance General Insurance Packages

Travel Personal Accident Plus Card Protection Plus Personal Accident Clinic Home Maid Home Deluxe Golfers China Accidental Emergency Medical HealthCheck China Protection HealthCare MediExtra Medical Motor SOX BOX Employee Benefits Packages

Group Life Insurance Scheme Group Medical Classic Scheme Group Medical Platinum Scheme Group Insurance Tailor-made Scheme MPF Scheme

Head office address

25/F One Exchange Square, Central, Hong Kong


Tel: (852) 2977 3888 Fax: (852) 2877 6994 Customer Service Hotlines (Service Hours: Monday to Friday 09:00 am – 5:30 pm, except public holidays):

Life Insurance: (852) 2281-1333 General Insurance: (852) 3656-8190 Employee Benefits: (852) 3656-8300 Direct Marketing (852): 3413-6000 Hong Kong Principal Office: (852) 2977-3888

Company offices

Customer Service Centre (Service hours: Monday to Friday 09:00 am – 6:00 pm, Saturday 09:00 am – 1:00, pm except public holidays)

23/F One Exchange Square, Central, Hong Kong Tel: (852) 2281-1333 Fax: (852) 2977-1233 Email:

8/F Prudential Tower, 21 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong Tel: (852) 2281-1333 Fax: (852) 2977-1233 Email:

Prudential Hong Kong Limited – Medical Department

(Service hours: Monday to Friday 08:30 am – 6:00 pm / Saturday 09:00 am – 1:00 pm, except public holidays) Suite 1705 – 1709 Hang Lung Centre, 2 – 20 Paterson Street, Causeway Bay, Hong Kong Tel: (852) 2977-8133 Fax: (852) 2890-6993